Outsourcing Software Testing Services

What does it mean to outsource testing?

Outsourcing is the process in which a project or a part of a project is given to an external entity to be completed on behalf of the enterprise. 

QA or software testing is one such area that is outsourced to professionals so that the developers of the enterprise can continue to work on developing new features and applications. 

Also, by outsourcing the testing services, enterprises can ensure that their product will be tested by the most experienced and skilled professionals in the industry.

Testers can be included as a part of the project or their services can be outsourced through independent companies or freelance testers. 

Enterprises that are planning to Outsource Testing services should carefully weigh and consider the following factors before hiring a company for the task.

Outsource Testing Factors:

Short Time Period

Many times enterprises spend more time on the development process and have very little time left to test the application before the launch date. At this stage, enterprises will find it easier to outsource the project to expert QA specialists who can manage the workload in a restricted time frame.

One-time Project and Lack of Skilled Employees

There is no point in hiring QA specialists if the application is going to be a one-time project. It will be cost-effective to outsource the testing process to skilled and experienced testers who freelance or to the companies that provide independent testing services.

If the employees of the enterprise lack the testing skills, training them for the task doesn’t make sense, especially if the enterprise doesn’t take up such projects regularly. Hiring new employees for the purpose is also a cost-intensive and unnecessary step in such situations.

Cost Saving On a Long-term Project

There is no denying that outsourcing is a cost-effective method. The proof of this statement lies in the number of companies that provide outsourcing services to various organizations.

A contract with a third-party service provider is more effective than maintaining an internal team of experienced QA specialists. A small team of experts is easier to handle and coordinate when compared to a large internal team with various personalities.

Area of Expertise (of QA Specialists)

Enterprises should check the credentials, work experience, and types of testing services provided by the company before outsourcing the project to them. The broader the testing services and projects handled by the company, the better the offered services will be.

Always ask questions about the previous projects, the success rate, the problems they faced during testing and how they have been solved, etc. to get a comprehensive idea about the company.


The requirements of the projects keep changing accordingly. The selected company should be able to adjust the resources to suit these requirements. The company should have enough QA specialists to effectively handle a huge project and deliver results on time without a reduction in the quality of the software.

Required Infrastructure

Data security is a vital aspect to consider when outsourcing a project. The project information has to be kept confidential at all times. Enterprises should inquire about the measures the company takes to keep the data safe. Also, the versions of the hardware used, network conditions, servers, etc. should match the requirements of the project.

Major factors such as cost, services, experience, and scalability should be kept in mind when deciding on an outsourcing partner for the project.

The companies also act as a near-shoring QA partner where the outsourcing is carried out in a relatively close country or location when compared to off-shoring services.

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Grzegorz Kłos
Grzegorz Kłos - Apphawks Co-founder
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